Cobista Terms of Use

1. Parties and service

The service is provided by Projera Partners Eğitim Danışmanlık Koçluk ve Dijital Hizmetleri A.Ş., 19 Mayıs Mah. İnönü Cad. Samlı No: 97 İç Kapı No: 7, Kadıköy, İstanbul, Türkiye. Contact: info@projera.com.

Cobista is software delivered over the internet with which businesses run their sales, projects, finance, people and compliance work as modules and layers. Which modules and layers are open depends on your account's plan and your choices.

2. Your account

You open the account on behalf of a business and confirm that you may bind it. You are responsible for keeping your account details accurate and current, for keeping your sign-in details secret and for what is done in your account.

You invite your team members and set their roles and permissions.

3. Subscription and payment

Prices are shown on the pricing page in US dollars, excluding taxes. Your plan's base fee is added to the layer fees of the modules you open; if you chose a bundle, the bundle's price applies.

Payments are taken by Paddle.com Market Limited as merchant of record; Paddle's buyer terms also apply at checkout and Paddle issues your invoice. Any tax due in your country is added by Paddle at checkout.

Your subscription renews automatically at the end of the period you chose (monthly or yearly). A change in amount from a plan, module or business change applies from the next renewal; nothing is charged or refunded mid-period.

If your plan has a trial and you do not move to a paid plan when it ends, your account is suspended; your data is not deleted.

4. Unpaid fees

If a renewal payment fails, your account may be suspended until it is paid. Your data is not deleted while the account is suspended.

5. Cancellation

You can cancel your subscription at any time in Settings › Billing. Cancellation takes effect at the end of the paid period, and you keep using the service until then. Refunds are covered by the Refund Policy.

6. Your data

The business data you enter belongs to you. Projera Partners Eğitim Danışmanlık Koçluk ve Dijital Hizmetleri A.Ş. processes it only to provide the service and on your instructions; details on personal data are in the Privacy Policy.

You can take your data out with the service's export tools.

7. Acceptable use

You may not use the service for unlawful purposes, upload content that infringes others' rights, try to disrupt the service's security or operation, or try to reach accounts and data you are not authorised to. A breach of these rules may lead to suspension or closure of your account.

8. Availability

We take reasonable care to provide the service without interruption or error, but maintenance, updates or causes beyond our control may interrupt it. Unless a separate written service level agreement is made, the service is provided as is.

9. Limitation of liability

To the extent the law allows, Projera Partners Eğitim Danışmanlık Koçluk ve Dijital Hizmetleri A.Ş.'s total liability arising from the service is limited to the fees you paid for it in the twelve months before the event that caused the damage. Except in cases of intent or gross negligence, we are not liable for indirect damage, loss of profit or damage arising from loss of data.

10. Changes

We may change these terms. We announce material changes by e-mail or in the app before they take effect. Continuing to use the service after a change means you accept the new terms.

11. Governing law

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul have jurisdiction over disputes; the statutory rights of consumers are reserved.